manitou connected machines

From its beginnings Manitou has been an innovative enterprise. Its earliest achievement was the invention of the first rough terrain forklift in 1958. And now, over 60 years later, Manitou is innovating once again with new levels of customer service using proven technology and new Apps to deliver connected machines.
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Since January 2019, all new compatible machines*1 built by Manitou have the capability to become a ‘connected machine’. This opens-up endless possibilities for Manitou customers to improve performance, safety, security, and reduce their total cost of ownership (TCO).

Manitou offers 2 Apps which for use as the interface to any connected machine, MyManitou and Easy Manager. As part of the group's drive towards digital transformation the new App, MyManitou opens instant access to a stream of data transmitted by the connected machine in real time. The new App provides users with the exact location, fuel level, and maintenance notifications to ease their day to day operations.

Users can also contact their local Manitou dealer via MyManitou to arrange work on their machine by a factory-trained technician using genuine parts. All the necessary information is available, including serial number, warranty details, and other information the dealer may need to arrange a service visit or to supply the correct genuine parts.

Easy Manager is a simple and flexible tool that allows operational monitoring of a single Manitou or a fleet. It provides:

1. Real-time equipment management
2. Simple optimization of machine operations and maintenance monitoring
3. Functions to increase machine safety and security remotely

 

1. Manage

• View equipment’s status, off, working or idling, and exact location in real time
• View a detailed activity report for each connected machine, hours worked, distances travelled, etc.
• Define the best itinerary for equipment using traffic information

 
    2. Optimize

• Maximize equipment use by finding inactive or underused equipment
• Organize equipment maintenance, servicing, and safety inspections
• Schedule activity monitoring with detailed, customizable, equipment reports

 
    3. Safety and security

• Set-up alerts for unauthorized equipment use using geo-fences and time-fences
• Prevent abnormal use through programmable technical alerts
• Manage equipment access authorization

As an added benefit an owner of a connected machine will have a 2 year or 2,000 hours, whichever occurs first, factory warranty. Customers will be able to extend their warranty by 1 to 4 years offering peace of mind for up to 6 years, or 6,000 hours whichever occurs first.  Manitou now offer two levels of extended warranty cover. The first, “ESSENTIAL COVERAGE”, relates to the engine and transmission and the second, “TOTAL COVERAGE”, concerns all the components, including mechanical, electrical, electronic, and the hydraulic components*2.
 
*1 Compatible machines must have a Controller Area Network (CAN bus) system
*2 Excludes hydraulic hoses.