From its beginnings Manitou has been an innovative enterprise. Its earliest achievement was the invention of the first rough terrain forklift in 1958. And now, over 60 years later, Manitou is innovating once again with new levels of customer service using proven technology and new Apps to deliver connected machines.
Since January 2019, all new compatible machines*1 built by Manitou have the capability to become a ‘connected machine’. This opens-up endless possibilities for Manitou customers to improve performance, safety, security, and reduce their total cost of ownership (TCO).
Manitou offers 2 Apps which for use as the interface to any connected machine, MyManitou and Easy Manager. As part of the group's drive towards digital transformation the new App, MyManitou opens instant access to a stream of data transmitted by the connected machine in real time. The new App provides users with the exact location, fuel level, and maintenance notifications to ease their day to day operations.
Users can also contact their local Manitou dealer via MyManitou to arrange work on their machine by a factory-trained technician using genuine parts. All the necessary information is available, including serial number, warranty details, and other information the dealer may need to arrange a service visit or to supply the correct genuine parts.
Easy Manager is a simple and flexible tool that allows operational monitoring of a single Manitou or a fleet. It provides:
3. Safety and security
*1 Compatible machines must have a Controller Area Network (CAN bus) system
*2 Excludes hydraulic hoses.